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Terms and Conditions

Terms and Conditions

1. Introduction Welcome to Pia Collection. These Terms and Conditions govern your use of our website and the purchase of our products, including human hair, microfiber items, and fashion accessories. By using our site, you agree to comply with these terms.

2. Products and Availability All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice. Colors and textures may vary slightly from images due to screen settings and natural variations in materials.

3. Orders and Payments

  • By placing an order, you confirm that all provided information is accurate and complete.
  • We accept payments through credit and debit cards, as well as other payment methods.
  • Orders will not be processed until payment is received and verified.
  • Prices are subject to change without prior notice.

4. Shipping and Delivery

  • We offer shipping to the United States.
  • Estimated delivery times are provided at checkout but are not guaranteed.
  • We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Exchanges

  • Due to the nature of our products, we do not accept returns on human hair extensions and certain accessories for hygiene reasons.
  • For eligible items, returns must be requested within 10 days of receipt.
  • Refunds are issued only for defective or incorrect items.
  • Customers are responsible for return shipping costs unless the return is due to our error.
  • For any exchange or return, please contact us via email at info@piascollection.com or through our official communication channels.

6. Privacy Policy Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

7. Intellectual Property All content, including images, text, and logos, is the property of Pia Collection and may not be used without our permission.

8. Limitation of Liability We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Governing Law These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the appropriate courts of the United States.

10. Changes to Terms and Conditions We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

If you have any questions, please contact us at info@piascollection.com.